Fiera Milano services

The “Rigging” service, provided exclusively by Fiera Milano in all the pavilions of the exhibition center, consists of the supply of special cables hooked to the ceiling, which can be used to suspend set-up and lighting structures.

This service can be booked through the Eservice section of the Exhibitor Portal.

The connection of the electrical systems of the stands to the electricity supply network, to be carried out by Fiera Milano in the presence of the Exhibitor, is performed only at the end of the system installation and after the presentation of a request form and of the documentation required by current regulations to the Customer Service of Fiera Milano (isaloni@fieramilano.it) .

Fiera Milano is able to offer a variety of all-inclusive water system packages to respond to the various requirements of exhibiting companies interested in this service. 

This service can be booked through the Eservice section of the Exhibitor Portal

Fiera Milano will make its own professionals available for issuing Certifications of Structures/Installations/Systems carried out in the exhibition centre, certifying their correct implementation in accordance with the provisions of current legislation.

This service can be booked through the Eservice section of the Exhibitor Portal

Click & Surf WiFi – made available to visitors and exhibiting companies by Fiera Milano will only be operative during the trade fair period. 

For more specific requirement, such as the need to have guaranteed continuity of internet connection on your stand, please refer to Fiera Milano's Eservice proposals within the Exhibitor Portal.

Logistics services are provided by Expotrans. Expotrans can perform all services related to transport, on site handling, warehousing, shipping as well as customs formalities for all materials addressed to the exhibitions since the arrival at the exhibition area up to the stands and back.

For more information:
EXPOTRANS SPA
SS 33 DEL SEMPIONE - Ingresso Cargo 1 – 20017 RHO MI 
Tel. +39 02 92956098 
E-mail: ops.fieramilano@expotrans.net

Packing material cannot be stored inside the stand. During the set-up and dismantling periods, it is mandatory to immediately clear the packaging from the stand and from the aisles, which can only be used temporarily and only for loading/unloading the set-up materials or products on display. 

The Fiera Milano Official Freight Forwarder (Expotrans) is available for the collection, custody and delivery of empty packaging, according to the rates in force and provides also a storage service for materials and products not on display.

Within the exhibition center, all waste must be managed in compliance with Legislative Decree 152/06. Exhibitors and their representatives (Stand Builders) are jointly responsible for the correct application of the above provisions:

• It is forbidden for anyone to abandon waste within the exhibition center or their assigned stand, and this prohibition also applies to all waste materials and by-products from work related to the event (packaging, materials used to construct walls, false ceilings, floor coverings, etc.).
• It is forbidden for anyone to discharge any type of waste, solid or liquid, into the exhibition center's sewer collection pits, into the restroom drains, or into the rainwater collection pits, inside or outside the pavilions.

Exhibitors and their representatives (Standup Contractors) may store their daily waste, scraps, and debris within their exhibition area, without obstructing In the event of improper waste management of any kind and/or waste abandoned in the pavilions or within the exhibition center, Fiera Milano will apply a penalty of up to €5,000.00, without prejudice to compensation for further damages. Fiera Milano also reserves the right to remove from the exhibition center any personnel responsible for the detected irregularity and take legal action against them. Exhibitors who, as a client, have authorized third-party companies to operate on their behalf in the exhibition center for the execution of work will be informed of the penalties imposed on their representatives and of all potential consequences arising from their conduct.

The Exhibitor is required to ensure the proper management of waste and scraps resulting from their stand setup, in compliance with current waste regulations (Legislative Decree 152/2006 and subsequent amendments). To this end, the Exhibitor must use an authorized waste collection and disposal/recovery operator, with whom they must stipulate an appropriate service contract.

We recommend contacting authorized waste management companies registered in the National Register of Environmental Managers, available at:
https://www.albonazionalegestoriambientali.it/Public/ElenchiIscritti.

Without any obligation whatsoever and solely for the sake of familiarity with the exhibition center and its activities, it is possible to appoint the following company, located within the Service Center in Room No. 23 and listed in the e-service store, to manage waste:
AMI SERVICE S.R.L. Office No. 23, ground floor, Service Center of the Exhibition Center, SS 33 del Sempione No. 28, Rho (MI) - Authorization No. MI/054349 Cell +39 347.2633923 - Email info@amiservicesrl.com

The appointed company can be easily accredited on the Logistics tool for assembly and disassembly accreditation, and Customer Service can arrange for the storage of your containers for waste collection and transportation.
For further information: gestionerifiuti@fieramilano.it
 

A number of different stand cleaning services are available to exhibiting companies (normal, all-inclusive, extraordinary eve of exhibition, etc.) via the Eservice section of the Exhibitor Portal in a bid to respond to all needs and specific requests.
Furnishing, materials, equipment and products on display are excluded from the service.

The service will be carried out by qualified staff while the pavilions are closed to the public, as of the evening preceding the opening of the trade fair. 

The service is costed by square meter and applies to the entire trade fair period. Fixed garrison services are also planned on the days of the event.

Fiera Milano provides specific security services. Exhibiting companies should request these from the District Logistics Department on the Fiera Milano Exhibitor Portal, according to the terms and conditions set out. 

During the closing hours of the pavilions, services carried out by security companies other than those authorised and provided by Fiera Milano are not permitted.

Fiera Milano has a range of Catering and Catering Service available to exhibiting companies. These can be viewed in the E-service section of the Exhibitor Portal and can also be requested by email from ristorazione@fieramilano.it.

With regard to access and restocking of goods, catering companies outside the Fiera Milano Group and exhibiting companies that independently provide drinks and foodstuffs, the relevant access passes can be purchased on presentation of the relevant documentation (SCIA). The procedure can be viewed on the Exhibitor Portal in the "Mandatory Documents" section in "Compulsory Documents."

A consultancy and/or practical management service is also available on the Exhibitor Portal, in the Catering – SCIA Request section. 
For further information: help@fieramilano.it

Exhibiting companies wishing to hire meeting/conference rooms for meeting, presentations or trade fair events should contact services@salonemilano.it for information and bookings.

Meeting rooms are available inside the pavilions (seating between 10 and 70 people) and there are equipped conference rooms in the Stella Polare Conference Centre (seating between 10 and 300 people). 

In all cases, Fiera Milano will be responsible for drawing up estimates for the use of the above-mentioned facilities or other potential services. 

For information on conditions, costs and services included and not included, exhibiting companies wishing to organise evening parties during the trade fair period should email services@salonemilano.it.

For SIAE regulations on sound diffusion during evening parties and the payment of related rights fees, please contact frontoffice.milano@siae.it).

Please note that the fee pertaining to SIAE rights for music broadcast in the stands during opening hours during the trade fair period is already included in the event participation fee.

Third-Party Liability Policy

This coverage is automatically provided, free of charge, for all Exhibitors by Fiera Milano. This will become an extension of its own general policy that has a limit of no less than € 100,000,000.00 (one hundred million).

"All risks" policy of the Exhibitors

In order to access the Fairgrounds, the Exhibitor must have an “All Risks” policy on the whole value of goods, machinery, equipment and fittings taken into and/or used in the Fiera Milano Fairgrounds with a waiver of right to claim compensation towards Fondazione Fiera Milano, Fiera Milano, their subsidiary and associated companies, the Organizer and any third party involved in the organization of the Exhibition.

Fiera Milano provides to the Exhibitor, free of charge, an “All Risks” insurance with a limit of € 25,000.00, to cover all goods, machinery, fixtures, fittings and equipment brought to and/or used at the Fairgrounds by the Exhibitors.

In the “Exhibitor portal” of Fiera Milano S.p.A., in the section “Mandatory documents – Insurance”, the Exhibitor will find the link to receive information about the “All Risks” policy, provided by Fiera Milano S.p.A. free of charge. 

No other specific insurance is provided; for further information we suggest to contact the Broker of Fiera Milano:

MARSH SpA
Tel. (+39) 0248538909
e-mail: fiera.milano@marsh.com